The average customer spends about $1 per minute while shopping. According to the International Council of Shopping Centers

ROI through Sponsorship

Selling advertising space on Queue Mobile’s digital queue signage and or mobile web advertisements on the SMS notifications is a great strategy to generate additional revenue, while increasing the customer experience.

  • SMS marketing is the signal most direct marketing there is.
  • The mobile coupon redemption discount is 10 times greater than traditional coupons.
  • The average mobile campaigns has an average 20% response rate.
  • 9 out 10 people use a cell phone (feature phone or smart phone).
  • 96% of all text messages are opened, 85% are read within one hour.
  • 60% of marketing emails are never read.

Retail and Event ROI

Products are consumed, but services are experienced. According to the International Council of Shopping Centers, the average customer spends about $1 per minute while shopping. If a store serves 50 customers per day and the average customer spends just 10 minutes waiting in a virtual line, that's $180,500 per year in additional revenue that could be realized by letting customers continue to shop instead of standing in line.

Furthermore, a recent Capital One survey found that 24% of consumers abandon their purchases, and walk out of the store when faced with a long line. Customer Q™ eliminates long lines by keeping customers shopping while they're waiting!

Health Care ROI

Well managed patient flow can increase a health center or emergency rooms satisfaction rating by 20% while reducing patient abandonment of services in order to avoid crowded and congested waiting rooms. Patient satisfaction is now a core measure and how long a patient or family perceive they are waiting will impact in this core measure. Coaster pagers should never be used in a health care setting due to the number of sick people sharing pagers.

Restaurant ROI a.k.a. Mobile Matratree

Other than the equipment used to access a broadband connection there is no capital equipment investment ($3,000 - $8,000) in a pager system or server. There is no pager replacement costs because 9 out 10 customers have a cell phone, (smart phones are not required!)

  • Initial costs can be reduced by approximately 75% to 85%.
  • Pager loss is reduced by more than 100% ($ 70 approx. x und.)
  • The return on investment is less than 12 months.
  • Incudes digital wait list or reservation system with reports.
  • No servers or additional software, required, just labtop or tablet.

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