Selling advertising space on Queue Mobile’s digital queue signage and or mobile web advertisements on the SMS notifications is a great strategy to generate additional revenue, while increasing the customer experience.
Products are consumed, but services are experienced. According to the International Council of Shopping Centers, the average customer spends about $1 per minute while shopping. If a store serves 50 customers per day and the average customer spends just 10 minutes waiting in a virtual line, that's $180,500 per year in additional revenue that could be realized by letting customers continue to shop instead of standing in line.
Furthermore, a recent Capital One survey found that 24% of consumers abandon their purchases, and walk out of the store when faced with a long line. Customer Q™ eliminates long lines by keeping customers shopping while they're waiting!
Well managed patient flow can increase a health center or emergency rooms satisfaction rating by 20% while reducing patient abandonment of services in order to avoid crowded and congested waiting rooms. Patient satisfaction is now a core measure and how long a patient or family perceive they are waiting will impact in this core measure. Coaster pagers should never be used in a health care setting due to the number of sick people sharing pagers.
Other than the equipment used to access a broadband connection there is no capital equipment investment ($3,000 - $8,000) in a pager system or server. There is no pager replacement costs because 9 out 10 customers have a cell phone, (smart phones are not required!)